Industrial Inside Sales Specialist – CRM & Tech Support

Indelco Plastics Corporation; Minneapolis (MN); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid time off

Holidays

Parental leave

Wellness resources

Employee referral programs

Job summary

Flow Control Group in Minneapolis is seeking an Inside Sales Representative to support our sales team and drive revenue growth in the industrial and sanitary markets. You will manage inbound and outbound sales activities, develop customer relationships, and provide technical and product support to clients.

The ideal candidate has 2+ years of inside sales or industrial sales experience, strong communication, and proficiency with CRM systems and Microsoft Office.

Qualifications

• High school diploma or equivalent; higher degree preferred.
• 2+ years inside sales or industrial sales experience.
• Strong communication, negotiation, and interpersonal skills.
• CRM and Microsoft Office proficiency.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Respond to incoming customer inquiries via phone, email, and online channels in a timely and professional manner.
• Generate and process quotes, orders, and sales transactions accurately.
• Develop and maintain strong relationships with new and existing customers.
• Identify sales opportunities and proactively upsell or cross-sell products and services.
• Collaborate with outside sales representatives to support territory growth and customer satisfaction.
• Provide product information, technical guidance, and application support to customers.
• Track and follow up on quotes to convert opportunities into sales.
• Maintain accurate records of customer interactions and sales activity in CRM systems.
• Coordinate with operations, purchasing, and logistics teams to ensure order fulfillment and delivery.
• Stay informed on product offerings, pricing, and industry trends.

Skills

Communication

Negotiation

Interpersonal skills

CRM experience

Microsoft Office

Prioritization

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

CRM software

ERP systems

Job description

Flow Control Group in Minneapolis is seeking an Inside Sales Representative to support our sales team and drive revenue growth in the industrial and sanitary markets. You will manage inbound and outbound sales activities, develop customer relationships, and provide technical and product support to clients.

The ideal candidate has 2+ years of inside sales or industrial sales experience, strong communication, and proficiency with CRM systems and Microsoft Office.