Industrial Inside Sales & Customer Support Pro

AFP Industries, Inc.

Summerville (SC)

On-site

USD 36,000 - 48,000

Full time

5 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

AFP Industries, Inc. is seeking a Customer Service Representative & Inside Sales to support customers by phone and email, process quotes, orders, and fulfill requests for Hydraulic, Pneumatic, Electrical and Instrumentation components.

You will collaborate with inside sales and sales reps to ensure accurate order entry and timely delivery. The role emphasizes excellent customer service, problem solving and the ability to learn AFP product lines, with high school completion and prior customer

Qualifications

Excellent interpersonal and customer service skills.
Excellent time management and organisational abilities.
Experience with order entry, quotes, and customer interactions preferred.

Responsibilities

Interact with customers via telephone and email to provide support and information on products, services and order status.
Handle requests for price quotes, credit applications, purchase orders, order adjustments and order cancellations.
Place timely orders with vendors by computer, phone, email or fax.
Remain current with discount structure and AFP products.
Maintain current customer accounts, build relationships.
Work closely with inside sales and sales reps in team environment.
Assist with Counter Sales when necessary.
Performs other duties as assigned.