Inside Sales Pro – Industrial Equipment & Valves

Flow Control Group; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Pioneer Industrial Corporation, a Flow Control Group company, seeks an Inside Sales professional to quote, process orders, and support customers across refining, oil and gas, and process industries. You will coordinate with the Outside Sales team and vendors to ensure accuracy and timely delivery.

The role requires strong communication, math and computer skills, and the ability to multitask, with a focus on customer satisfaction and reliable attendance.

Qualifications

• Minimum of 3 years of industry experience preferred.
• High School Diploma or equivalent.
• Self-motivated and a self-starter with excellent communication, time management, and organizational skills.
• Strong basic math skills, high attention to detail, and the ability to multitask.
• Good computer skills, including proficiency in Microsoft Office.
• Typing speed of at least 35 words per minute.

Responsibilities

• Prepare and enter quotations, sales orders, and purchase orders for products and services.
• Work closely with the Outside Sales team, valve, gasket, and pump shops to ensure accurate and timely order processing.
• Answer incoming calls, respond to emails, and address customer inquiries, concerns, and complaints in a timely manner.
• Build effective relationships and trust with customers through active listening and understanding of their needs.
• Follow up and expedite customer orders as needed, ensuring customer satisfaction.
• Collaborate with vendors on purchase orders, maintaining effective communication channels.
• Maintain both digital and physical files accurately to ensure easy retrieval of information.
• Provide backup support for other Inside Sales representatives during their absence.
• Complete required training to gain knowledge of the company's product lines.
• Perform other related duties as assigned by management.
• Be punctual with a strong attendance record.

Skills

Industry experience

Communication skills

Time management

Organizational skills

Basic math

Typing speed 35 wpm

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Pioneer Industrial Corporation, a Flow Control Group company, seeks an Inside Sales professional to quote, process orders, and support customers across refining, oil and gas, and process industries. You will coordinate with the Outside Sales team and vendors to ensure accuracy and timely delivery.

The role requires strong communication, math and computer skills, and the ability to multitask, with a focus on customer satisfaction and reliable attendance.