Industrial Inside Sales & Customer Success Rep

H-E Parts International; Evansville (IN); Sur place; USD 38 000 - 58 000; Plein temps

Résumé du poste

HE Parts International is seeking a Customer Service Representative to manage outbound outreach, support customers via phone, email, and other channels, and build strong relationships to drive sales. You will collaborate with Production, Supply Chain, and Field Sales to relay product value and ensure smooth order processing.

The role emphasizes timely, accurate customer service, order accuracy, and problem resolution while maintaining privacy of accounts and contributing to team goals in a

Qualifications

• High School Diploma or equivalent required.
• 1-3 years’ customer service and inside sales experience required.
• Ideal candidate will have experience in the mining and/or industrial sector.
• Experience selling into the International market is preferred.

Responsabilités

• Conduct outbound communications with customers educating them on product value and functionality.
• Provide support to customers via telephone, fax, or e-mail daily.
• Establish and maintain professional business relationships with customers.
• Collaborate with Field Sales, Production, and Supply Chain to achieve sales goals.
• Process customer orders through the order entry system with attention to pricing, quantities, part numbers and routing.

Connaissances

Customer service

Inside sales

Communication

Organization

Problem solving

Teamwork

Time management

Formation

High School Diploma or equivalent

Outils

MS Office Suite

Description du poste

HE Parts International is seeking a Customer Service Representative to manage outbound outreach, support customers via phone, email, and other channels, and build strong relationships to drive sales. You will collaborate with Production, Supply Chain, and Field Sales to relay product value and ensure smooth order processing.

The role emphasizes timely, accurate customer service, order accuracy, and problem resolution while maintaining privacy of accounts and contributing to team goals in a