Industrial Field Service Technician — Equipment Repair

Raymond Handling Concepts; Portland (OR); On-site; USD 28,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with company match

Flexible spending accounts

Disability insurance

Life insurance

Paid time off (PTO)

Job summary

Raymond West is seeking a Field Service Technician to join our service team. The role focuses on proficient repair and service of customer equipment, maintaining strong communication with customers, peers, and management, and representing the company on every call.

The position requires travel within assigned territories, adherence to safety guidelines, and commitment to safety, quality, and professional conduct. Competitive pay and benefits offered.

Qualifications

• High school diploma or GED required.
• 3+ years breakdown experience or equivalent service experience preferred.
• Must read, write, and speak English fluently.

Responsibilities

• Repair all types of equipment Raymond West sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Maintain a profitable billing level.
• Follow all Service Department procedures.
• Communicate with assigned Field Supervisor.
• Complete paperwork accurately and on time.
• Explain options to customers before proceeding with work.
• Maintain tools and vehicle in good condition.
• Complete jobs within quoted time limits when applicable.
• Maintain a clean and orderly vehicle and workspace.
• Pass Raymond Certification and recertification if applicable.
• Travel within assigned territories daily.

Skills

Excellent communication

English fluent

Time management

Microsoft Office

Reading manuals

Public speaking

Team player

Safety compliance

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Raymond West is seeking a Field Service Technician to join our service team. The role focuses on proficient repair and service of customer equipment, maintaining strong communication with customers, peers, and management, and representing the company on every call.

The position requires travel within assigned territories, adherence to safety guidelines, and commitment to safety, quality, and professional conduct. Competitive pay and benefits offered.