Industrial Field Service Tech - Travel, Training, Benefits

True North Consultants, Inc.; Addison (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

BCBS health insurance

401K match

All travel expenses covered

Year-end bonus

Predictable schedule with weekends at‑

Small, collaborative team

Job summary

True North Consultants, Inc. is seeking a Field Service Engineer to support industrial equipment and controls at customer sites in Addison, IL.

You will install, calibrate, troubleshoot, and repair custom equipment, while also training customer personnel on operation, maintenance, and safety procedures. This role requires 2+ years of hands-on field service experience, strong diagnostic skills, and the ability to travel 3–4 days per week (about 70% domestically) with occasional international

Qualifications

• 2+ years of hands-on maintenance, field service or industrial technical experience preferred; manufacturing or military background is a plus.
• Comfortable reading schematics and using diagnostic tools and meters.
• Polished communication skills for customer-facing situations and identifying service opportunities.

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair equipment.
• Diagnose and resolve issues across electrical, controls, mechanical, hydraulic, and pneumatic systems.
• Provide hands-on training to customer personnel on operation, maintenance, and safety.
• Build and maintain strong customer relationships as the primary contact for ongoing service needs.
• Identify upsell opportunities including service agreements, calibration plans, and preventive maintenance programs.
• Relay field observations to internal teams to support product and service improvements.
• Assist with in-house assembly and equipment testing during non-travel periods.

Skills

Field service experience

Hydraulics & pneumatics

Reading schematics

Diagnostic tools & meters

Customer-facing communication

Travel readiness

Organized / self-directed

Driver's license & passport

Education

BS/AAS in electronics or engineering

Job description

True North Consultants, Inc. is seeking a Field Service Engineer to support industrial equipment and controls at customer sites in Addison, IL.

You will install, calibrate, troubleshoot, and repair custom equipment, while also training customer personnel on operation, maintenance, and safety procedures. This role requires 2+ years of hands-on field service experience, strong diagnostic skills, and the ability to travel 3–4 days per week (about 70% domestically) with occasional international