Industrial Field Service Engineer | Travel + Impact

Ridgemont Resources, Inc.; Addison (IL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

BCBS health insurance

401K match

Travel expenses covered by company

Year-end bonus

Job summary

Ridgemont Resources, Inc. is hiring a Field Service Engineer to support industrial equipment and controls in Addison, IL.

You will install, commission, calibrate, troubleshoot, and repair custom-built testing equipment at customer sites, while also helping to write SOPs and digitize records. You will travel about 3–4 days per week (70% domestically) with occasional international trips, and you will train customer personnel, build relationships, and pursue service opportunities to improve

Qualifications

• 2+ years of hands-on maintenance, field service or industrial technical experience working on equipment; prefer manufacturing or military experience.
• Working knowledge of hydraulics, pneumatics, and mechanical systems
• Ability to read schematics and work confidently with diagnostic tools and meters
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered
• Polished, professional communication skills with a consultative approach in customer-facing situations
• Comfortable identifying and discussing service opportunities directly with clients
• Organized and self-directed, able to manage a full schedule with minimal oversight
• Willing to travel approximately 3-4 days / week, 70% domestically, with occasional international trips
• Valid driver's license and passport, or ability to obtain both

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom‑built testing and industrial equipment
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands‑on training to customer personnel covering proper operation, maintenance, and safety procedures
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs
• Relay field observations and customer feedback to internal teams to support product and service improvements
• Assist with in‑house assembly and equipment testing during non‑travel periods

Skills

Hands-on maintenance

Field service

Customer facing

Read schematics

Diagnostics with meters

Education

BS in electronics or related field

AAS in electronics/engineering

Technical certifications

Job description

Ridgemont Resources, Inc. is hiring a Field Service Engineer to support industrial equipment and controls in Addison, IL.

You will install, commission, calibrate, troubleshoot, and repair custom-built testing equipment at customer sites, while also helping to write SOPs and digitize records. You will travel about 3–4 days per week (70% domestically) with occasional international trips, and you will train customer personnel, build relationships, and pursue service opportunities to improve