Industrial Field Service Engineer: Hands-On, Global Travel

Eden Capital Careers; Addison (IL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

BCBS health insurance

401K match

All travel expenses covered ( flights,

Year-end bonus

Predictable schedule

Small collaborative team

Zusammenfassung

Eden Capital Careers is hiring a Field Service Engineer to support industrial equipment and controls in Addison, IL. You will travel to customer sites to install, calibrate, troubleshoot, and service complex systems, while building lasting client relationships.

In this role you’ll also contribute from the home base by preparing SOPs, updating manuals, and helping scale a growing service organization. A hands-on communicator with strong mechanical and electrical skills will excel.

Qualifikationen

• 2+ years hands-on field service or industrial equipment experience.
• Knowledge of hydraulics, pneumatics, and mechanical systems.
• Willingness to travel 3–4 days per week with 70% domestic travel and occasional international trips.

Aufgaben

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment.
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems.
• Provide hands-on training to customer personnel on operation, maintenance, and safety procedures.
• Build and maintain strong customer relationships as the primary point of contact for ongoing service needs.
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs.
• Relay field observations and customer feedback to internal teams to support product and service improvements.
• Assist with in-house assembly and equipment testing during non-travel periods.

Kenntnisse

Electrical troubleshooting

Hydraulics & pneumatics

Reading schematics

Customer facing communication

Preventive maintenance

Ausbildung

BS/AS in electronics or engineering

Technical certifications

Tools

Diagnostic tools

Meters & testing equipment

Jobbeschreibung

Eden Capital Careers is hiring a Field Service Engineer to support industrial equipment and controls in Addison, IL. You will travel to customer sites to install, calibrate, troubleshoot, and service complex systems, while building lasting client relationships.

In this role you’ll also contribute from the home base by preparing SOPs, updating manuals, and helping scale a growing service organization. A hands-on communicator with strong mechanical and electrical skills will excel.