Industrial Field Service Engineer – Equipment & Controls

The Keystone Distinction Group

Addison (IL)

On-site

USD 65,000 - 95,000

Full time

3 days ago

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Job summary

The Keystone Distinction Group in Addison, IL is seeking a Field Service Engineer to support our industrial equipment and controls at customer sites. In this role you will be the technical expert on the ground and a visible face of the company, combining hands-on field work with back‑office duties.

Expect 3–4 travel days per week (70% domestic with occasional international trips), installing, calibrating, diagnosing, and repairing equipment; plus training customer personnel and developing SOPs,

Qualifications

2+ years hands-on maintenance or field service experience.
Strong knowledge of hydraulics, pneumatics and mechanical systems.
Ability to read schematics and use diagnostic tools and meters.
Professional communication in customer-facing roles.

Responsibilities

Travel to customer locations to install, commission, calibrate, troubleshoot, and repair equipment.
Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems.
Provide hands-on training to customer personnel on operation, maintenance, and safety procedures.
Build and maintain strong customer relationships as the primary contact for ongoing service needs.
Identify upsell opportunities including service agreements, calibration plans, and preventive maintenance programs.
Relay field observations and feedback to internal teams to support improvements.
Assist with in-house assembly and equipment testing during non-travel periods.