Industrial CMS Account Manager – Lubricants & Solutions

Castrol; Columbus (OH); Sur place; USD 107 000 - 153 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Résumé du poste

Castrol is seeking a CMS Account Manager to lead assigned accounts, manage relationships, and drive value across operations, engineering, and procurement. You will oversee program execution, KPI reporting, and ongoing improvements in a fast-paced manufacturing environment.

The role requires a technical degree, 4–6 years in CMS/industrial settings, and the ability to travel regularly to customer locations. Based in the Midwest region (OH/MI/IN or nearby PA).

Qualifications

• Bachelor's degree in Engineering or a related technical discipline, or equivalent industry experience.
• 4–6 years of relevant CMS/industrial manufacturing experience.
• Direct CMS experience in a customer-facing role.
• Proven experience managing accounts in industrial/technical services.
• Strong knowledge of industrial lubricants and metalworking fluids and their applications.
• Solid understanding of machining operations and related manufacturing processes.
• Experience supporting operations within a manufacturing environment.
• Ability to manage multiple priorities and stakeholders in a fast-paced customer environment.
• Strong problem solving, communication, negotiation, and relationship-building skills.
• Ability to build trusted relationships and influence stakeholders at multiple levels.
• Willingness to travel regularly to customer locations.
• Must be based in Michigan, Ohio, Indiana, or Western Pennsylvania/Pittsburgh area.

Responsabilités

• Serve as the primary customer-facing leader for CMS accounts, ensuring exceptional support and program execution.
• Develop and maintain profitable, long-term strategic customer relationships across functions.
• Lead regular business reviews and communicate performance against KPIs.
• Manage day-to-day customer requirements including technical support and supply chain coordination.
• Use value-based selling to identify needs, demonstrate value, and expand services.
• Partner with Sales, Operations, Supply Chain, Engineering, Technical Services, Finance, and HSE to deliver solutions.
• Provide technical guidance on industrial lubricants and related products.
• Identify and implement projects focused on cost reduction, productivity, and sustainability.
• Track spending and analyze chemical usage trends; prepare monthly reports.
• Support pricing, communications, and cash collection activities to improve profitability.
• Develop business cases and implementation plans to drive growth.
• Participate in regional, national, and global account networks to share best practices.
• Manage expectations, provide updates, and resolve operational/technical issues.

Connaissances

Relationship building

Negotiation

Communication

Problem solving

Travel flexibility

Formation

Bachelor's degree in Engineering

Bachelor's degree or equivalent experience

Description du poste

Castrol is seeking a CMS Account Manager to lead assigned accounts, manage relationships, and drive value across operations, engineering, and procurement. You will oversee program execution, KPI reporting, and ongoing improvements in a fast-paced manufacturing environment.

The role requires a technical degree, 4–6 years in CMS/industrial settings, and the ability to travel regularly to customer locations. Based in the Midwest region (OH/MI/IN or nearby PA).