Industrial Automation Customer Care Specialist II

Motion; New Berlin (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Motion in New Berlin, WI is seeking a Customer Service Representative II to ensure customer expectations are met. Responsibilities include placing orders, negotiating prices, and building customer relationships. The role also involves managing inventory levels and handling customer inquiries.

The ideal candidate should have a high school diploma, 3-5 years of experience, and excellent communication and multitasking skills. Motion offers an excellent benefits package, including healthcare, 401(k), and vacation pay.

Qualifications

• Typically requires three to five years of related experience or an equivalent combination.

Responsibilities

• Places customer orders via telephone, fax, email, or counter sales.
• Influences gross profit through negotiating sale prices.
• Builds customer relationships to drive repeat business.
• Orders items to maintain appropriate inventory levels.
• Expedites backorders and prepares orders for shipment.
• Handles customer inquiries regarding products and order entry.

Skills

Excellent communication skills

Ability to multi-task

Strong computer skills

Strong negotiation skills

Basic product knowledge

Reliability

Organization

Attention to detail

Education

High school diploma or GED

Job description

Motion in New Berlin, WI is seeking a Customer Service Representative II to ensure customer expectations are met. Responsibilities include placing orders, negotiating prices, and building customer relationships. The role also involves managing inventory levels and handling customer inquiries.

The ideal candidate should have a high school diploma, 3-5 years of experience, and excellent communication and multitasking skills. Motion offers an excellent benefits package, including healthcare, 401(k), and vacation pay.