Industrial AI Inside Sales – Renewals & Growth

Software Toolbox - Full Stack Industrial AI; Charlotte (NC); On-site; USD 55,000 - 90,000; Full time

Job summary

Software Toolbox is seeking an Inside Sales professional to manage opportunities from inquiry to close, including discovery, quotes, and negotiations. You will own renewals for assigned accounts, drive revenue, and expand product adoption with the support of technical teams.

You will nurture customer relationships, coordinate with engineering and product specialists, and maintain a precise forecast and renewal cadence within our CRM system.

Qualifications

• 2–4 years of inside sales, software sales, account management, renewals, or similar customer-facing role.
• Experience managing opportunities from discovery through closing, including quoting and negotiating.
• Evidence of achieving sales goals, retaining customers, or expanding account revenue.
• Strong written and verbal communication with the ability to ask insightful questions.
• Curiosity about technical products and the ability to learn software licensing and use cases.
• Strong organization and ability to manage multiple opportunities and renewal deadlines.

Responsibilities

• Manage sales opportunities from inquiry to close, qualify needs, prepare quotes, address questions, and secure next steps.
• Convert interest into revenue by following up inbound inquiries and open quotes.
• Own renewals for assigned accounts and drive on-time renewal decisions.
• Grow existing customer relationships and identify upsell or cross-sell opportunities.
• Conduct proactive outreach to reengage dormant accounts and uncover new needs.
• Collaborate with engineering and product specialists to validate fit and answer technical questions.
• Maintain accurate pipeline, forecast, renewal status, and next steps in CRM.
• Coordinate quotes, master agreements, and renewal documentation with internal stakeholders.

Skills

Inside sales

Excellent communication

Account management

Curiosity about technical products

Organizational skills

Follow-through

Tools

HubSpot

NetSuite

Job description

Software Toolbox is seeking an Inside Sales professional to manage opportunities from inquiry to close, including discovery, quotes, and negotiations. You will own renewals for assigned accounts, drive revenue, and expand product adoption with the support of technical teams.

You will nurture customer relationships, coordinate with engineering and product specialists, and maintain a precise forecast and renewal cadence within our CRM system.