AI-Powered Renewals & Growth Executive

DIGIDECK

New York (NY)

On-site

USD 120,000 - 190,000

Full time

16 hours ago

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Job summary

DIGIDECK is seeking a Strategic Account Executive to own renewals and expansion across a SaaS book. You will drive ARR and NRR by optimizing renewal timing, pricing, and cross-sell opportunities while maintaining clean Salesforce data for accurate forecasting.

You will lead AI-enabled renewal workflows, collaborate with Finance, CSMs, and Sales to secure multi-year deals and growth while building strategic account plans and driving continued customer value.

Qualifications

10+ years in strategic account management at a SaaS company.
Proven renewals and growth across complex accounts.
Fluent in SaaS metrics: ARR, NRR, GRR, churn.

Responsibilities

Own every renewal from the first early warning to the signed order form and invoice handoff.
Master the auto-renewal clock: track notice windows and generate updated pricing forms.
Set pricing with confidence for annual increases, multi-year deals and early renewals.
Keep Salesforce clean so leadership can forecast with confidence.
Partner with Finance and leadership to hold the line when customers consider cancellations.
Lead AI-enabled renewal workflows and share best tricks with the team.
Build account growth plans and drive renewal-focused expansion.