Industrial Account Manager – Inside Support & Analytics

Partners In Recovery LLC; Tucson (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

HSA

Wellness rewards program

Vision insurance

401(k) retirement savings with company

Life insurance

Disability insurance

Job summary

Copper State Bolt & Nut Co. is seeking an Industrial Account Manager to support mining, utility, refinery, rail, and heavy industrial customers from our Tucson area offices. You will manage account activity, pricing, and reporting while coordinating across sales teams and branch locations.

The role emphasizes accuracy, organization, and effective communication as you handle multiple high-priority accounts in a fast-paced industrial distribution environment.

Qualifications

• 2–5 years of experience in industrial inside sales, customer service, account coordination, or manufacturing/distribution support preferred.
• Experience in industrial distribution, fasteners, MRO, electrical supply, construction supply, manufacturing, or related industrial product environments preferred.
• Knowledge of fasteners, mechanical components, industrial products, or engineered products preferred.
• Strong attention to detail, organization, and follow-through.
• Intermediate Microsoft Office skills, especially Excel.

Responsibilities

• Manage customer account maintenance, contract pricing, profiling, and sales/inventory agreements.
• Support large industrial customer accounts with operational and administrative account activities.
• Coordinate customer-specific requirements including portal invoicing, summary invoicing, and special processing requests.
• Generate and maintain customer analytics, reporting, and transaction data.
• Assist Industry Inside Sales teams with large projects, service transitions, and account support initiatives.
• Coordinate with outside sales, inside sales, branch teams, and leadership to support key customer accounts across multiple locations.
• Maintain accurate customer records, pricing files, and account documentation within ERP and internal systems.

Skills

Communication

Problem solving

Attention to detail

Organization

Tools

Excel

ERP systems

Job description

Copper State Bolt & Nut Co. is seeking an Industrial Account Manager to support mining, utility, refinery, rail, and heavy industrial customers from our Tucson area offices. You will manage account activity, pricing, and reporting while coordinating across sales teams and branch locations.

The role emphasizes accuracy, organization, and effective communication as you handle multiple high-priority accounts in a fast-paced industrial distribution environment.