Inside Sales

Partners In Recovery LLC; Tucson (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Sales training

Team environment

Company stability

Job summary

Copper State Bolt & Nut Co. is seeking an experienced Inside Salesperson to support both inside and outside sales teams in our Industrial division.

The role focuses on mining, heavy contractors, utilities, and rail account management, building long-term customer relationships and coordinating between customers and internal departments. The ideal candidate has a background in project management, customer service, construction, or industrial sales, is detail-oriented, and thrives in a fast-paced

Qualifications

• Proven work experience in Sales roles such as Sales Assistant or Account Manager.
• Experience with ERP systems and data management.
• MS Office proficiency, especially Excel, PowerPoint, Word, and Outlook.

Responsibilities

• Support customers via phone, fax, email, website or in person.
• Identify the right products for customer applications.
• Prepare quotes and enter sales orders; follow up on quotes and orders.
• Coordinate with outside sales and account managers.
• Track orders, expedite items, and manage shipping paperwork.
• Share leads with Sales, Marketing, and Branch Manager.
• Maintain communication with Purchasing and Accounting for orders and credit guidelines.

Skills

Sales experience

ERP systems

MS Office (Excel)

Tools

PowerPoint

Word

Outlook

Job description

• Location 4061 West Costco Place,Suites 115 and 185,Tucson, AZ, 85741,United States
• Base Pay $55,000.00 - $65,000.00 / Year
• Job Category Inside Sales
• Employee Type Full Time

Copper State Bolt & Nut Co. has been a trusted name since 1972, known for our unwavering commitment to excellence. As a family and women-owned business, we serve over 16,000 customers worldwide through 30+ facilities. Our dedication to quality fosters strong partnerships with customers and suppliers. While fasteners are our foundation, we also provide construction products, industrial supplies, safety items, and more. With over 50 years of experience, we continue to strive to be first choice for our employees, first choice for our customers, and first choice for our suppliers.

Copper State Bolt & Nut is seeking an experienced Inside Salesperson to join our Industrial team! This role is ideal for someone with a background in project management, customer service, construction, and/or industrial sales. You will be responsible for supporting both outside and inside sales teams, developing long-term customer relationships, and serving as a liaison between customers and internal departments to ensure a successful and seamless customer experience.

Elevate Your Experience with Our Inside Sales Team by Unlocking Manufacturing Solutions

This position focuses on industrial accounts, with an emphasis on customers in Mining, Heavy Contractors (mine sites), Utilities, and Rail. Experience in any of these fields is highly valuable. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced, service-driven environment.

Responsibilities:

• Support customers contacting CSBN by phone, fax, e-mail, website, or in person
• Help customers identify the right products for their specific application.
• Suggest products that the customer may also need to complement their purchase.
• Preparing quotes and entering sales orders
• Following up on quotes and open orders
• Answering product, pricing, and delivery questions
• Working with outside sales and account managers

Expediting

• Monitoring open customer orders and purchase orders
• Ensure that special items or quotations are processed quickly, and that customers are advised of the status of their order and made aware of when product is ready.
• Following up with vendors or internal departments when items are late
• Tracking back orders and communicating updates to customers/sales
• Problem-solving when something is holding up production or shipment

Logistics

• Scheduling shipments and pickups
• Working with carriers or company drivers
• Creating or checking shipping paperwork
• Coordinating deliveries for large or special orders
• Making sure orders are staged and ready to ship

Share sales leads with Outside Sales, Marketing, or Branch Manager

• Recognize new customers or businesses that may have potential for increased sales and that should receive contact from an Outside Sales representative
• Utilize resources of other sales employees to ensure that customer questions are answered, and that product information is made available to customers as applicable.

Decision/Information Sharing and Communication

• Ongoing communication with other sales and branch employees to support customers.
• Ongoing communication with Purchasing to ensure that sourcing information or special items are reviewed to ensure timely and accurate P.O.s to support customer orders.
• Communication with Accounting to ensure that customer credit guidelines are followed, including establishing new accounts and setting up pre-lien programs.

Qualifications:

• Proven work experience as Sales Assistant, Account Manager, Sales Administrator, Customer Service, or Sales Support
• Experience with ERP systems and data management
• Expertise in MS Office, including intermediate or expert level in Excel, PowerPoint, Word, and Outlook

What We Offer:

• Competitive compensation
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Ongoing product and sales training
• Supportive team environment
• Stable company with a strong reputation in the industrial distribution industry