Independent Travel Training Coach

Automatic Data Processing, Inc.; Lanham (MD); On-site; USD 47,000 - 63,000; Full time

Job summary

Opportunities Inc. in Gaithersburg, MD is seeking a Travel Training Specialist to deliver travel training both in office and in the field, coordinating with Route Ready Program Manager and program staff to create individualized travel plans for people supported.

This role builds partnerships and ensures proper documentation and scheduling for travel training services. The position emphasizes knowledge of public transportation, organizational skills, and ongoing collaboration with multiple teams

Qualifications

• Certified Travel Training Instructor (ctti) credential preferred.
• 1 year travel training experience required.
• 2 years’ experience working with people with disabilities.

Responsibilities

• Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation.
• Provide group travel training for people who have expressed interest in learning to utilize public transportation.
• Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer.
• Work with the Route Ready Program Manager, Program Managers and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training.
• Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training.
• Gain proficiency with trip planning software to support others in understanding how to read route maps and schedules.
• Coordinate the WMATA Metro Access application process and track expiration dates.
• Maintain Metro Access cards information within iCareManager for people served.
• Coordinate the reduced fare application process and any WMATA program applications.
• Coordinate with program leadership to develop regular travel training schedules.
• Complete billing documentation for travel training and coordinate with Finance.
• Travel Train newly hired CSP staff and provide refresher training.
• Submit monthly travel training reports and participate in program meetings.
• Attend fairs to promote Opportunities Inc.’s travel training program.

Skills

Public transportation knowledge

Multitasking

Communication skills

Time management

Education

Certified Travel Training Instructor (ctti) credential preferred

1 year travel training experience

2 years’ experience with people with disabilities

Tools

Microsoft Office Suite

Job description

Opportunities Inc. in Gaithersburg, MD is seeking a Travel Training Specialist to deliver travel training both in office and in the field, coordinating with Route Ready Program Manager and program staff to create individualized travel plans for people supported.

This role builds partnerships and ensures proper documentation and scheduling for travel training services. The position emphasizes knowledge of public transportation, organizational skills, and ongoing collaboration with multiple teams