Travel Training Specialist

Automatic Data Processing, Inc.; Lanham (MD); On-site; USD 47,000 - 63,000; Full time

Job summary

Opportunities Inc. in Gaithersburg, MD is seeking a Travel Training Specialist to deliver travel training both in office and in the field, coordinating with Route Ready Program Manager and program staff to create individualized travel plans for people supported.

This role builds partnerships and ensures proper documentation and scheduling for travel training services. The position emphasizes knowledge of public transportation, organizational skills, and ongoing collaboration with multiple teams

Qualifications

• Certified Travel Training Instructor (ctti) credential preferred.
• 1 year travel training experience required.
• 2 years’ experience working with people with disabilities.

Responsibilities

• Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation.
• Provide group travel training for people who have expressed interest in learning to utilize public transportation.
• Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer.
• Work with the Route Ready Program Manager, Program Managers and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training.
• Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training.
• Gain proficiency with trip planning software to support others in understanding how to read route maps and schedules.
• Coordinate the WMATA Metro Access application process and track expiration dates.
• Maintain Metro Access cards information within iCareManager for people served.
• Coordinate the reduced fare application process and any WMATA program applications.
• Coordinate with program leadership to develop regular travel training schedules.
• Complete billing documentation for travel training and coordinate with Finance.
• Travel Train newly hired CSP staff and provide refresher training.
• Submit monthly travel training reports and participate in program meetings.
• Attend fairs to promote Opportunities Inc.’s travel training program.

Skills

Public transportation knowledge

Multitasking

Communication skills

Time management

Education

Certified Travel Training Instructor (ctti) credential preferred

1 year travel training experience

2 years’ experience with people with disabilities

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Travel Training Specialist

Gaithersburg, MD, US

4 days ago Requisition ID: 1031

Salary: $55,000.00 Annually

Travel Training Specialist

Opportunities Inc. seeks to ensure that all people with intellectual and developmental disabilities are provided chances to build a broad range of skills, gain new knowledge, interact with their community and, most importantly, be provided a variety of inclusive opportunities within the communities where they work, recreate, and live. We provide excellence in vocational, social, and adaptive skill development to help adults with disabilities achieve their fullest potential for independence and self-confidence.

JOB SUMMARY:

The Travel Training Specialist reports directly to the Route Ready Program Manager and is responsible for the travel training needs of Opportunities Inc programs. This position will require work both in the office and in the field, depending on the needs of the organization. The Travel Training Specialist will work with the Route Ready Program Manager and the management team to identify the travel training needs of people supported by Opportunities Inc. This role will also work closely with Program teams, including Program Managers, Support Coordinators, and Community Support Professionals, to coordinate Travel Training schedules for people supported by Opportunities Inc. , The Travel Training Specialist will collaborate with program staff to create personalized plans, for all interested people, to achieve the travel goals set forth within their PCP.

The Travel Training Specialist will also be responsible for creating and maintaining partnerships with outside agencies who may refer people to Opportunities Inc. for Travel Training services. The Travel Training Specialist may be involved in any programs designed to provide travel training services to both people we support, and staff/people supported from other agencies.

This position is funded entirely through the Metropolitan Washington Council of Governments (MWCOG) grant and is contingent upon the continued availability of grant funds. The duration of employment is tied to the grant period, and the role may be subject to renewal based on the availability of additional funding.

FLSA Classification: Full time, Non-Exempt

ESSENTIAL FUNCTIONS:

• Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation
• Provide group travel training for people who have expressed interest in learning to utilize public transportation
• Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer
• Work with the Route Ready Program Manager , Program Managers and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training
• Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training
• Gain proficiency with trip planning software, to support others in understanding how to read route maps and schedules along with locating bus and train stops
• Coordinate the WMATA Metro Access application process to include identifying what people supported by Opp. Inc. need Metro Access, the status of application(s) and expiration date(s)
• Maintaining Metro Access cards information, including expiration dates, within iCareManager (iCM) database for people served by Opportunities Inc.
• Coordinate the reduced fare application process and any other WMATA program applications for all people who qualify and express interest in traveling via public transportation
• Coordinate with Route Ready Program Manager and Program Manager(s)/ Support Coordinator(s) to develop a regular schedule of travel training for people in services.
• Complete all requirements related to billing for Travel Training service through the Developmental Disabilities Administration and complete all required documentation and coordinate with the Finance Department around billing this service. Complete all documentation as required related to travel training including the travel training checklist in iCM Care Tracker, and the tracking of training hours
• Travel Train newly hired CSP staff as needed
• Provide refresher travel training for all CSP staff as needed
• Submit monthly travel training report to Route Ready Program Manager
• Attend Program meetings and update team about travel training goals, status, needs
• Coordinate with the Route Ready Program Manager about various travel training programs for awarded grants
• Attend Transitioning Youth, and other resource fairs to promote Opportunities Inc.’s travel training program.
• Participate in cross-functional teams, as assigned, to address organizational needs and promote collaboration across departments in support of Opportunities Inc.’s mission.
• Other duties as assigned.

EXPECTATIONS/DESIRED SKILLS:

• Proven initiative and self-starter attributes
• Knowledge/experience utilizing public transportation
• Ability to manage multiple priorities at the same time
• Strong organizational and time management skills
• Ability and willingness to work in a high energy environment
• Relates well to diverse populations; builds appropriate rapport
• Strong communication and interpersonal skills
• Ability to use Microsoft Office Suite, Email, necessary database systems

QUALIFICATIONS:

• Certified Travel Training Instructor (ctti) credential preferred
• 1 year experience working in a travel training capacity
• 2 years’ experience working with people with disabilities