Independent Field Service Tech - Material Handling & Forklifts

Toyota Material Handling PennWest, Inc.; Phoenixville (Chester County); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Service vehicle + gas card

Training & development

Job summary

TOYOTALIFT NORTHEAST is seeking a Field Service Technician to diagnose and repair material handling equipment at customer sites. You will communicate with customers, perform inspections, and ensure safe, efficient operation of equipment.

The role emphasizes hands-on diagnostics, ownership of repairs, and reliable service delivery in a dynamic field setting for long-term customer relationships.

Qualifications

• Experience in mechanical, electrical, automotive, diesel, material handling, or related repair fields.
• Strong troubleshooting and problem-solving mindset.
• Effective communication with customers and internal teams.

Responsibilities

• Diagnose, troubleshoot, and repair a wide range of material handling equipment (basic to advanced repairs).
• Perform comprehensive forklift inspections to identify needed repairs and proactive maintenance.
• Communicate with customers regarding repair needs, timelines, cost changes, and additional service recommendations.
• Work safely and follow all company safety policies and industry’s best practices.
• Complete accurate, organized service documentation and submit within required timelines.
• Manage Work-in-Process (WIP) to ensure jobs are completed efficiently and on schedule.
• Collaborate with Coordinators, Parts personnel, and Customer Service/Sales teams to support smooth service delivery.
• Maintain and safely operate a company-provided service vehicle, including parts inventory.
• Keep work areas clean, organized, and professional at customer sites.
• Represent the company through professional appearance, communication, and customer service.
• Support the Service Department with special projects and additional duties as needed.

Skills

Mechanical repair

Electrical repair

Diesel knowledge

Material handling

Troubleshooting

Customer communication

Independent work

Job description

TOYOTALIFT NORTHEAST is seeking a Field Service Technician to diagnose and repair material handling equipment at customer sites. You will communicate with customers, perform inspections, and ensure safe, efficient operation of equipment.

The role emphasizes hands-on diagnostics, ownership of repairs, and reliable service delivery in a dynamic field setting for long-term customer relationships.