Field Service Technician - Material Handling Equipment Pro

PennWest Industrial Trucks, LLC; Cinnaminson Township, Northern (NJ, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Training opportunities

Stable, growing industry

Job summary

ToyotaLift Northeast is seeking a Field Service Technician to diagnose and repair material handling equipment at customer sites, communicate directly with customers, and keep equipment running safely and efficiently.

This role offers independence, hands-on field work, and opportunities to grow within a trusted East Coast partner, with a company vehicle and ongoing training. Expect varied daily challenges and a strong focus on customer satisfaction.

Qualifications

• Experience in mechanical, electrical, automotive, diesel, or related repair fields.
• Valid driver’s license and clean driving record.
• Strong troubleshooting and problem-solving mindset.
• Effective communication skills (customer and internal).
• Ability to work independently in the field.

Responsibilities

• Diagnose, troubleshoot, and repair material handling equipment at customer sites.
• Perform comprehensive forklift inspections to identify needed repairs and proactive maintenance.
• Communicate with customers regarding repair needs, timelines, cost changes, and additional service recommendations.
• Maintain and operate a company-provided service vehicle safely and keep parts inventory.
• Complete accurate, organized service documentation and submit within required timelines.
• Manage Work-in-Process (WIP) to ensure jobs are completed efficiently and on schedule.
• Collaborate with Coordinators, Parts personnel, and Customer Service/Sales teams to support smooth service delivery.
• Keep work areas clean, organized, and professional at customer sites.
• Represent the company through professional appearance, communication, and customer service.
• Support the Service Department with special projects and additional duties as needed.

Skills

Mechanical repair

Electrical repair

Diesel repair

Automotive repair

Material handling

Job description

ToyotaLift Northeast is seeking a Field Service Technician to diagnose and repair material handling equipment at customer sites, communicate directly with customers, and keep equipment running safely and efficiently.

This role offers independence, hands-on field work, and opportunities to grow within a trusted East Coast partner, with a company vehicle and ongoing training. Expect varied daily challenges and a strong focus on customer satisfaction.