Inclusive Store Leader & Team Builder

Torrid; Silverdale (WA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Mental health resources

401k with company match

Life insurance

Short-term disability

Paid time off

Company holiday

Employee stock purchase program (ESPP)

Jury duty

Job summary

Torrid is hiring a Store Manager in the United States to lead a diverse team and drive store performance. You will direct operations, implement merchandising strategies, manage payroll and scheduling, and ensure a top-notch customer experience that reflects Torrid’s brand values.

You will recruit, develop and coach talent, maintain store standards, and communicate effectively with district leadership to meet sales and profit goals. This role emphasizes inclusivity and exceptional service.

Qualifications

• At least 1-2 years of specialty/apparel retail management experience with proven ability to lead teams to success.
• High School diploma, GED or equivalent experience. College degree is a plus.
• Ability to multitask in a fast paced environment while creating an amazing customer experience.

Responsibilities

• Ensure that your store achieves company objectives and KPI goals.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, develop and train top talent who are sales, customer, and fashion-focused.
• Set the example for The Torrid Connection and ensure the team is providing a shopping experience that will encourage positive customer connections and loyalty.
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop.
• Maintain an effective and open line of communication with District Manager and HQ partners.

Skills

Retail management

Team leadership

Customer service

Education

High school diploma or equivalent

College degree is a plus

Job description

Torrid is hiring a Store Manager in the United States to lead a diverse team and drive store performance. You will direct operations, implement merchandising strategies, manage payroll and scheduling, and ensure a top-notch customer experience that reflects Torrid’s brand values.

You will recruit, develop and coach talent, maintain store standards, and communicate effectively with district leadership to meet sales and profit goals. This role emphasizes inclusivity and exceptional service.