Incident Response & Risk Coordinator

Texas Health and Human Services; Big Spring (TX); On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Incident Management Coordinator to oversee hospital incident processes, protect patient rights, and ensure compliance with state requirements. You will coordinate across Quality Management, Risk Management, and hospital leadership to monitor investigations and actions.

The role emphasizes data analysis to identify trends and support performance improvement, with collaboration on incident policies and externals.

Qualifications

• Bachelor's degree in social work, sociology, psychology, or nursing.
• Four (4) years in one or more fields: Social Work, Sociology, Psychology or nursing.
• Three (3) years’ experience in a psychiatric healthcare setting preferred.

Responsibilities

• Supports incident management process and ensures incidents are addressed promptly and thoroughly.
• Reviews investigations, monitors remedial actions, and provides data analysis for improvement.
• Develops and revises hospital incident management policies and coordinates with external investigators.

Skills

Investigative principles

Interviewing victims

Data analysis

Microsoft Office

Policy development

Effective communication

Teamwork

Decision making

Training staff

Education

Bachelor's degree (social work, nursing, psychology)

Tools

MS Office

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Incident Management Coordinator to oversee hospital incident processes, protect patient rights, and ensure compliance with state requirements. You will coordinate across Quality Management, Risk Management, and hospital leadership to monitor investigations and actions.

The role emphasizes data analysis to identify trends and support performance improvement, with collaboration on incident policies and externals.