Incentives & Recognition Coordinator

Integrity; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Integrity, LLC, headquartered in Dallas, Texas, is seeking an Incentives and Recognition Coordinator to support the development and execution of recognition programs for our field agents and their base shops.

You will manage communications, assemble and ship recognition pieces, procure POs, maintain inventory, and work with Marketing on social media campaigns while ensuring timely invoicing and budget adherence.

Qualifications

• 2+ years of experience in recognition or equivalent in recognition efforts through Direct Selling.
• Experience in procuring, purchasing, negotiating for purchase orders.
• Retail sales experience is a plus.
• Strong knowledge of Microsoft Office programs (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Maintain the Recognition and Incentives inbox.
• Manage client-facing communications with reward recipients via phone and email.
• Assemble, ship and inventory monthly, quarterly and event recognition pieces.
• Procure and ensure purchase orders are completed.
• Create standard operating procedures (SOPs) for ordering and archiving recognition lists.
• Collaborate with Marketing on Social Media campaigns and initiatives.
• Process invoices in a timely manner.
• Assist leadership with budget development and adherence.
• Review, respond to and close cases in the recognition queue.
• Handle ordering, fulfillment, and shipping of incentive redemptions for agents.
• Manage online store inventory and liaise with vendors.

Skills

Effective communication

Self-starter

Attention to detail

Team player

Project follow-through

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Incentives and Recognition Coordinator will assist with the development and execution of all recognition programs and projects to our field agents and their individual base shops.

Duties And Responsibilities

• Responsible for maintaining the Recognition and Incentives inbox
• Managing all client-facing communication with reward recipients (high performing agents) via phone and email
• Assemble, ship and inventory monthly, quarterly and event recognition pieces
• Procure and ensure POs are completed
• Responsible for completion of orders ensuring inventory is maintained
• Create standard operation procedures (SOP’s) for ordering and archiving recognition list
• Work closely with the Marketing Department on Social Media campaigns and initiatives
• Process invoices in timely manner
• Assist departmental leader to develop and adhere to budgets
• Review, respond, and close cases assigned to Recognition queue in company system
• Understand company field compensation plan
• Handle ordering, fulfilling, shipping incentive redemptions for agents
• Manage online retail store
• Serve as a liaison between PHP and its vendors as it relates to online store inventory
• Adhere to strict deadlines
• Ensure Customer Owned Inventory (COI) are always stocked at store vendor
• Procure for, prepare, plan, and manage any company off‑site pop‑up stores
• This position may require occasional attendance/participation at events in the evening or on weekends
• This position may require occasional travel to offsite events
• Other duties as assigned

Qualifications

• High School Diploma or equivalent
• 2+ years of experience in recognition or equivalent in recognition efforts through Direct Selling
• Experience in procuring, purchasing, negotiating for purchase orders
• Experience in retail sales a plus
• Strong knowledge in Microsoft Office Programs (Word, Excel, Outlook, PowerPoint)
• Effective communication skills (written and verbal)
• Great attitude
• Self-starter and a high degree of accuracy and attention to detail
• Ability to work in a fast‑paced, high growth environment
• Strong project follow-through
• Good interpersonal skills and a team player

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper‑growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.