Incentive Revenue Operations Leader (Grid Programs)

Qcells North America; San Francisco (CA); On-site; USD 135,000 - 162,000; Full time

Job summary

Hanwha Q CELLS America Inc. in the San Francisco Bay Area seeks a Senior Manager, Incentive Revenue Operations to lead incentive and grid program execution, ensuring eligibility, compliance, and optimization of benefits.

You will coordinate with internal teams and external partners to drive funding-ready projects. The ideal candidate combines solar industry knowledge with strong leadership, stakeholder management, and the ability to design scalable, compliant processes that support growth and

Qualifications

• Bachelor’s degree in business, operations, or related field or equivalent practical experience in operations, financial services, project management, or data-driven roles.
• 8+ years in solar or renewable energy, operations, project management, data management, financing, or financial services, B2B support, or CRM platforms, including data management, reporting, and workflow support and minimum of 5+ years of people management or team leadership experience.
• Strong attention to detail and prioritization skills.
• Excellent written and verbal communication skills, including the ability to prepare professional reports and communicate findings to internal and external stakeholders.
• Effective time management and the ability to work in a fast-paced environment,
• Ability to establish priorities and manage time to complete work with a proven track record of meeting deadlines.
• Experience coordinating with other teams and departments such as risk, capital markets, and Servicing.
• Ability to thrive in a fast-paced, start-up environment with a collaborative and results-oriented approach.
• Comfort working with SFDC (CRM), spreadsheets, portals, and operational tooling.

Responsibilities

• Oversee incentive and grid program execution (e.g., IL Shines, VPP), ensuring eligibility, compliance, and optimization of program benefits.
• Provide day-to-day leadership, coaching, and oversight for assigned resources, while supporting team expansion as the function grows.
• Own the end-to-end execution of assigned incentive programs, including submission, tracking, issue resolution, payment reconciliation, and closeout.
• Develop and maintain incentive guides, process documentation, and training materials to support standardized execution and continuous process improvement.
• Manage assigned incentive pipelines to meet throughput, aging, and program deadline requirements.
• Ensure project-level incentive data, documentation, application statuses, and payment information are accurately maintained within Salesforce to ensure data integrity and operational visibility.
• Monitor incentive applications through approval and payment, perform QA/QC reviews, investigate issues impacting funding, and coordinate corrective actions and resubmissions.
• Partner cross-functional with Partner Advisors, Asset Management, Sales, and Engineering, program administrators, utilities, and third-party vendors to resolve issues, gather required information, ensure timely incentive execution and funding.
• Interpret new incentive requirements and implement operational changes, reporting updates, and dashboard enhancements to ensure ongoing compliance.
• Develop and monitor key performance indicators (KPIs) and leading indicators to proactively identify operational risks and performance gaps.

Skills

Attention to detail

Communication skills

Time management

Stakeholder management

Problem solving

Education

Bachelor’s degree in business/operations or related field

Equivalent practical experience

Tools

SFDC (Salesforce)

Spreadsheets

Portals

Operational tooling

Job description

Hanwha Q CELLS America Inc. in the San Francisco Bay Area seeks a Senior Manager, Incentive Revenue Operations to lead incentive and grid program execution, ensuring eligibility, compliance, and optimization of benefits.

You will coordinate with internal teams and external partners to drive funding-ready projects. The ideal candidate combines solar industry knowledge with strong leadership, stakeholder management, and the ability to design scalable, compliant processes that support growth and