Inbound Support Specialist - Full-Time, Growth & Benefits

EMS Inc.; Omaha (NE); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Career advancement opportunities

Team work environment

$350 hiring bonus

Paid on-the-job training

Medical, dental, vision, life insurance benefits after 45 days

Casual dress attire

Complimentary breakfast on Fridays

Free parking

Job summary

EMS Inc. is seeking High Quality Inbound Customer Service agents in Omaha, Nebraska. Candidates must answer calls, emails, and chats effectively while maintaining a strong client relationship.

The ideal applicant will have above-average customer service skills, be friendly, energetic, and able to manage their time well. The position comes with full-time schedules, a $350 hiring bonus, and various additional benefits including medical and dental coverage.

Qualifications

• Must be able to answer inbound customer calls, email, and chat inquiries promptly.
• Must maintain strong relationship and communication with clients.

Skills

Above average customer service skills

Strong written and verbal skills

Computer knowledge and Internet skills

Strong time management skills

Friendly and energetic attitude

Ability to navigate through multiple computer screens

Troubleshooting and problem-solving skills

Ability to work as an individual and a team member

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

EMS Inc. is seeking High Quality Inbound Customer Service agents in Omaha, Nebraska. Candidates must answer calls, emails, and chats effectively while maintaining a strong client relationship.

The ideal applicant will have above-average customer service skills, be friendly, energetic, and able to manage their time well. The position comes with full-time schedules, a $350 hiring bonus, and various additional benefits including medical and dental coverage.