Senior Customer Service Representative

Hemphill Search Group; Omaha (NE); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Descripción de la vacante

Hemphill Search Group in Omaha, NE is seeking an experienced Customer Service Representative to be the trusted go-to resource for clients. You will dig into questions, research solutions, and own issues rather than pass them along.

This role offers excellent benefits with health, vision, and dental coverage, a steady 40-hour work week, and opportunities for overtime, growth, and promotions based on performance.

Formación

• Experience in customer service preferred.
• Strong problem-solving and research skills.
• Ability to own issues and decisions.

Responsabilidades

• Answer questions and resolve client inquiries.
• Research solutions and provide clear guidance.
• Own customer issues from start to finish.

Conocimientos

Customer service

Problem solving

Communication

Descripción del empleo

A rapidly growing organization in Omaha is adding an experienced Customer Service Representative to be a valued resource for their clients. This is an excellent opportunity for someone who enjoys working with people and being the trusted “go-to” clients and customers can count on. You’ll have the opportunity to dig into questions, research solutions, and take ownership of issues rather than simply passing customers from one person to the next.

• Enjoy: Excellent benefits, including Health, Vision, Dental, and competitive compensation with the opportunity for overtime if you’d like it.
• A wonderful work-life balance - steady 40-hour week with no evenings or weekends.
• Opportunities for growth and promotions based on your performance.

We are looking for an individual who aims to do more than answer questions, someone who has good judgement, knows how to figure things out, and enjoys having the trust to own their work and make decisions.