Inbound Sales Representative

A Place For Mom; City of Mechanicville (NY); Remote; USD 46,000; Full time

Job summary

Join a forward-thinking company as a Welcome Advisor, where you will play a crucial role in guiding families through their senior care options. In this dynamic position, you'll leverage your inside sales experience to provide exceptional support and empathy, ensuring families receive the best possible assistance. With a focus on exceeding sales targets and delivering a great experience, you will work remotely, making a meaningful impact in the lives of those seeking care solutions. Enjoy a competitive salary with uncapped bonuses and comprehensive benefits in a fast-paced, rewarding environment.

Benefits

401(k) plus match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Qualifications

• Two or more years of experience in inside sales or inbound call center.
• History of exceeding sales targets and meeting production benchmarks.

Responsibilities

• Act as an expert resource for families on senior care options.
• Conduct in-depth consultation calls and educate families on care options.

Skills

Inside Sales Experience

Multitasking

Strong Computer Skills

Empathy

Tools

Microsoft Word

Microsoft Excel

CRM Systems

Job description

Job Description

What you will do

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers

Qualifications:
Qualifications

What will make you successful:

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.

Qualifications

• Two or more years of experience in inside sales/inbound call center
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• Successfully complete new hire training program

Additional Information

Schedule

You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

Compensation

• Base Salary: $45,760 ($22.00 an hour)
• On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
• Benefits:
  • 401(k) plus match
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off

All candidate information will be kept confidential in accordance with EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.

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