Inbound Sales Rep: Build Relationships & Drive Conversions

MCI; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative in Dallas, TX. You will welcome customers, assess their needs, and guide them through the purchasing process, aiming to exceed sales targets while delivering exceptional service.

The role emphasizes relationship-building, product knowledge, and accurate documentation of interactions in a fast-paced call center environment. Ideal candidates have a high school diploma, strong communication skills, and reliability.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Active listening

Customer focus

Interpersonal skills

Multitasking

Problem solving

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative in Dallas, TX. You will welcome customers, assess their needs, and guide them through the purchasing process, aiming to exceed sales targets while delivering exceptional service.

The role emphasizes relationship-building, product knowledge, and accurate documentation of interactions in a fast-paced call center environment. Ideal candidates have a high school diploma, strong communication skills, and reliability.