Inbound Sales Specialist: Find the Right Solution

Talentify; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

MCI in Dallas, TX seeks a full-time Inbound Sales Representative to assist customers with questions and purchasing needs, providing outstanding service and identifying solutions that fit their requirements.

You will build relationships, exceed expectations, and contribute to sales goals while documenting interactions and maintaining product knowledge. This role blends customer care with sales in a dynamic on-site environment.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Active listening

Communication

Customer focus

Interpersonal skills

Multitasking

Problem solving

Reliability

Computer literacy

Education

High school diploma or GED

Tools

CRM software

Job description

MCI in Dallas, TX seeks a full-time Inbound Sales Representative to assist customers with questions and purchasing needs, providing outstanding service and identifying solutions that fit their requirements.

You will build relationships, exceed expectations, and contribute to sales goals while documenting interactions and maintaining product knowledge. This role blends customer care with sales in a dynamic on-site environment.