Inbound Sales Pro - Build Relationships & Drive Solutions

MCI; Dallas (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative in Dallas to deliver outstanding customer support while guiding buyers through the purchasing process. You will resolve questions, recommend products, and strive to meet sales and quality standards in a fast-paced environment.

Ideal candidates are 18+, with a high school diploma or GED, strong communication and listening skills, and a customer-focused mindset.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Listening

Customer-focused

Basic computer skills

Multitasking

Problem solving

Reliability

Education

High School Diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative in Dallas to deliver outstanding customer support while guiding buyers through the purchasing process. You will resolve questions, recommend products, and strive to meet sales and quality standards in a fast-paced environment.

Ideal candidates are 18+, with a high school diploma or GED, strong communication and listening skills, and a customer-focused mindset.