Inbound Sales Qualification Associate

SelectQuote, Inc.; Oklahoma; Remote; USD 35,000 - 55,000; Full time

Job summary

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA).

The SQA is the first sales contact for consumers who have expressed interest in SelectQuote's insurance products. You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed agent.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly and confidently over the phone.
• Comfortable handling rejection and overcoming objections.

Responsibilities

• Handle primarily inbound calls, averaging a high volume per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport and understand customer needs to qualify for transfer to a licensed agent.
• Explain value proposition and overcome objections to move customers forward.
• Follow scripts and processes accurately while keeping conversations natural.
• Meet or exceed transfer goals and other performance-based KPIs.

Skills

Verbal communication

Active listening

Reading comprehension

Objection handling

Goal-oriented

Education

High school diploma or equivalent

Job description

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA).

The SQA is the first sales contact for consumers who have expressed interest in SelectQuote's insurance products. You will engage primarily with inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed agent.