Inbound Sales Pro: Convert Leads & Delight Customers

HOCON GAS; East Norwalk (CT); Presencial; USD 27.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

HSA & FSA

401(k) with company match

Paid holidays and paid time off

Company-paid life/AD&D insurance

Long-term disability

Employee Assistance Program (EAP)

Optional supplemental life and short‑/

Descripción de la vacante

HOCON GAS is hiring for an Inside Sales role focused on turning inbound inquiries into qualified opportunities and revenue. You will work to convert move-ins, switches, and new residential customers while guiding them through a seamless sales process.

The role emphasizes consultative selling, service excellence, and strong follow-through. Expect a structured onboarding, ongoing coaching, and a compensation plan that includes hourly pay with commission.

Formación

• 2+ years of inside sales, inbound sales, or customer-facing sales experience.
• Proven track record meeting/exceeding sales goals in a phone-based sales environment.
• Strong verbal communication and active listening with the ability to build trust quickly.
• Experience using Salesforce or comparable CRM to manage customer interactions and sales activity.
• Ability to manage multiple customer conversations while maintaining accuracy, organization, and follow-through.

Responsabilidades

• Respond to inbound customer inquiries via IVR, phone, and web.
• Qualify customers and recommend fitting solutions.
• Convert opportunities across move-in/move-out, provider switch, and new residential customers.
• Guide customers through the sales process and strive for first-call resolutions.
• Record customer interactions and sales activities in Salesforce.
• Coordinate with local service teams to schedule site visits and installations.
• Ensure data accuracy and handoffs to operations.

Conocimientos

Inside sales

Phone-based selling

Verbal communication

Active listening

Organization

Educación

Business/Communications degree

Herramientas

Salesforce

Descripción del empleo

HOCON GAS is hiring for an Inside Sales role focused on turning inbound inquiries into qualified opportunities and revenue. You will work to convert move-ins, switches, and new residential customers while guiding them through a seamless sales process.

The role emphasizes consultative selling, service excellence, and strong follow-through. Expect a structured onboarding, ongoing coaching, and a compensation plan that includes hourly pay with commission.