Inbound Sales & Lead Routing Coordinator

Synopsys, Inc.; Canonsburg (Washington County); On-site; USD 60,000 - 85,000; Full time

Job summary

Synopsys, Inc. is seeking a collaborative team player to handle cross-functional Go to Market operations. You will manage marketing-generated inquiries in Salesforce and act as the first contact for prospects and customers in the S&A business.

The role qualifies leads, routes them to Direct Sales or Channel Partners, and keeps Salesforce data clean while coordinating with Account Managers, Regional Sales Managers, and Channel Partners across regions and products.

Qualifications

• Bachelor's degree or 4 years of full-time employment with a High School diploma.
• Bachelor's degree in business or marketing preferred.
• Experience in CRM (Salesforce preferred).
• Strong written and verbal communication skills.
• Well-organized and flexible to handle high-priority inquiries.
• Fluency in English; working proficiency in Spanish is a plus.

Responsibilities

• Act as the first point of contact for marketing generated inquiries within Salesforce.
• Manage inbound sales inquiry phone line with round robin distribution.
• Evaluate inquiries for readiness or need for qualification.
• Route engagements to the proper sales channel.
• Administer lead routing per criteria by region and product interest.
• Maintain data hygiene within Salesforce.
• Collaborate with Account Managers, Regional Sales Managers, and Channel Partners.

Skills

CRM (Salesforce)

Communication

Education

Bachelor's degree

High School diploma + 4 years experience

Tools

Salesforce

Job description

Synopsys, Inc. is seeking a collaborative team player to handle cross-functional Go to Market operations. You will manage marketing-generated inquiries in Salesforce and act as the first contact for prospects and customers in the S&A business.

The role qualifies leads, routes them to Direct Sales or Channel Partners, and keeps Salesforce data clean while coordinating with Account Managers, Regional Sales Managers, and Channel Partners across regions and products.