Inbound Sales & Customer Service Specialist

Graybar Electric Company; New Jersey; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid vacation

Paid holidays

Job summary

Graybar Electric Company is seeking a Customer Service Representative in Teterboro, NJ. You will serve as a primary contact for customers, entering orders, handling requests, and providing timely, professional support to ensure total satisfaction.

You will also help promote Graybar goods and services on inbound calls, assisting with product selection and applications while coordinating service requests such as pricing, expediting, billing, and claims.

Qualifications

• Strong communication skills are required.
• Experience in customer service or retail is preferred.
• Ability to handle diverse customer situations with tact and enthusiasm.
• High School education completed; a 2- or 4-year degree is preferred.

Responsibilities

• Handle incoming and outgoing calls and written correspondence professionally and timely.
• Enter orders and support product selection and application.
• Coordinate service requests including order entry, pricing, expediting, billing, and claims.

Skills

Communication skills

Customer service

Sales experience

Enthusiasm and tact

Education

High School diploma

Bachelor’s degree preferred

Job description

Graybar Electric Company is seeking a Customer Service Representative in Teterboro, NJ. You will serve as a primary contact for customers, entering orders, handling requests, and providing timely, professional support to ensure total satisfaction.

You will also help promote Graybar goods and services on inbound calls, assisting with product selection and applications while coordinating service requests such as pricing, expediting, billing, and claims.