Inbound Lead Qualification Specialist - Remote

Solventum; Winters (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Remote work

Relocation assistance

Job summary

Solventum is seeking a Qualification Specialist (Inbound Leads) to rapidly engage newly assigned inbound leads via phone, email, and other approved channels, aiming to meet service-level expectations and create a timely, professional first impression.

Applicants should have a Bachelor’s Degree or higher with 1 year of sales or related experience, or a HS Diploma with 5 years in sales or related roles, and strong CRM experience (Salesforce/Salesloft).

Qualifications

• Bachelor’s Degree or higher AND 1 year of sales, inside sales, customer service, lead development, or related experience.
• High School Diploma/GED AND 5 years of sales, inside sales, customer service, lead development, or related experience.
• Strong discovery, verbal, and written communication skills with the ability to engage prospective customers professionally and identify true sales opportunities.
• Experience with Salesforce or another CRM system; experience with Salesloft or a similar sales engagement platform.

Responsibilities

• Rapidly engaging newly assigned inbound leads through phone, email, and other approved communication channels, with a focus on meeting established service-level expectations and creating a timely, professional first impression.
• Conducting discovery conversations to understand customer needs, buying intent, clinical need, timeline, authority, and care setting, and identifying opportunities that require immediate escalation or deeper clinical or commercial expertise.
• Reviewing inbound leads for completeness and accuracy, researching accounts and contacts as needed, and maintaining accurate lead status, disposition, follow-up activity, and customer interactions within Salesforce.
• Routing qualified opportunities to the appropriate field or virtual sales representative with complete documentation, including customer need, products discussed, qualification findings, next steps, and recommended urgency, while coordinating territory ownership questions as needed.
• Partnering closely with Sales Operations, Virtual Sales, Field Sales, Clinical Specialists, Marketing, and Commercial Operations to support efficient lead flow, seamless customer handoffs, continuous process improvement, and improved sales productivity and conversion.

Skills

Sales experience

CRM: Salesforce

Salesloft

Communication skills

Education

Bachelor’s Degree or higher

High School Diploma/GED

Tools

Salesforce

Salesloft

Job description

Solventum is seeking a Qualification Specialist (Inbound Leads) to rapidly engage newly assigned inbound leads via phone, email, and other approved channels, aiming to meet service-level expectations and create a timely, professional first impression.

Applicants should have a Bachelor’s Degree or higher with 1 year of sales or related experience, or a HS Diploma with 5 years in sales or related roles, and strong CRM experience (Salesforce/Salesloft).