Qualification Specialist (Inbound Leads)

Solventum in; Maplewood (MN); On-site; USD 43,000 - 60,000; Full time

Job summary

Solventum is a new healthcare company seeking a Qualification Specialist (Inbound Leads) in Finance to rapidly engage new inbound leads and determine clinical and commercial needs.

You will conduct discovery conversations, document interactions in Salesforce, and hand off qualified opportunities to sales teams while collaborating with cross-functional partners. This remote role allows up to 10% domestic travel and requires legal work authorization in the United States.

Qualifications

• Bachelor's Degree or higher with 1+ years in sales, inside sales, customer service, lead development, or related experience.
• High School Diploma/GED with 5+ years in sales, inside sales, customer service, lead development, or related experience.
• Strong discovery, verbal, and written communication skills with the ability to engage prospective customers professionally.
• Experience with Salesforce or another CRM system; experience with Salesloft or a similar sales engagement platform.

Responsibilities

• Rapidly engage inbound leads by phone, email, and approved channels to meet SLAs.
• Conduct discovery to understand needs, buying intent, timeline, authority, and care setting.
• Review leads for completeness, research accounts, and maintain lead status in Salesforce.
• Route qualified opportunities with documentation and coordinate territory questions as needed.
• Collaborate with Sales Ops, Virtual/Field Sales, Clinical Specialists, Marketing to improve lead flow.

Skills

Discovery

Verbal & written comms

CRM experience

Sales engagement tools

Organization & documentation

Education

Bachelor's Degree or higher

High School Diploma/GED + 5 yrs exp

Tools

Salesforce

Salesloft

Job description

Qualification Specialist (Inbound Leads) (Finance)

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

Qualification Specialist (Inbound Leads)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

• Rapidly engaging newly assigned inbound leads through phone, email, and other approved communication channels, with a focus on meeting established service-level expectations and creating a timely, professional first impression.
• Conducting discovery conversations to understand customer needs, buying intent, clinical need, timeline, authority, and care setting, and identifying opportunities that require immediate escalation or deeper clinical or commercial expertise.
• Reviewing inbound leads for completeness and accuracy, researching accounts and contacts as needed, and maintaining accurate lead status, disposition, follow-up activity, and customer interactions within Salesforce.
• Routing qualified opportunities to the appropriate field or virtual sales representative with complete documentation, including customer need, products discussed, qualification findings, next steps, and recommended urgency, while coordinating territory ownership questions as needed.
• Partnering closely with Sales Operations, Virtual Sales, Field Sales, Clinical Specialists, Marketing, and Commercial Operations to support efficient lead flow, seamless customer handoffs, continuous process improvement, and improved sales productivity and conversion.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor's Degree or higher AND [1] years of sales, inside sales, customer service, lead development, or related experience

OR

• High School Diploma/GED AND [5] years of sales, inside sales, customer service, lead development, or related experience

Additional qualifications that could help you succeed even further in this role include:

• Strong discovery, verbal, and written communication skills with the ability to engage prospective customers professionally and identify true sales opportunities.
• Experience with Salesforce or another CRM system; experience with Salesloft or a similar sales engagement platform.
• Excellent organizational, documentation, and follow-up skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively with sales and cross-functional partners to deliver a seamless customer experience.

Work location

Remote

Travel

May include up to 10% domestic

Relocation Assistance

May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only:The expected compensation range for this position is $43,280 - $59,510, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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