Inbound Lead Coordinator – Fast-Paced Front Desk (Dallas)

My Utilities; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid training

Paid time off

Paid holidays

Job summary

MyUtilities is an established company expanding our Dallas team. We seek a Customer Lead Coordinator to handle high-volume inbound leads, answer calls, and quickly schedule conversations with sales advisors. This in-office role emphasizes organization, responsiveness, and accurate CRM work.

Paid training and full-time in Dallas, TX with benefits and a team-focused environment. Bilingual English/Spanish is preferred but not required, and reliability is highly valued.

Qualifications

• 0–2+ years of customer service, call center, or coordination experience.
• Comfortable answering and managing high call volume.
• Strong communication and phone presence.
• Highly organized and detail-oriented.
• Ability to multitask and manage multiple conversations.
• Comfortable using CRM and scheduling tools.
• Reliable and responsive work style.
• Ability to work full-time, in-office in Dallas, TX.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Answer inbound calls from customers requesting help
• Respond quickly to new lead notifications
• Schedule conversations with sales advisors
• Route leads correctly in the CRM
• Follow up to ensure appointments happen
• Communicate with sales and processing teams
• Maintain clean, organized documentation

Skills

Customer service

Call center

Front desk

Appointment setting

Sales support

Administrative coordination

Tools

CRM

Scheduling tools

Job description

MyUtilities is an established company expanding our Dallas team. We seek a Customer Lead Coordinator to handle high-volume inbound leads, answer calls, and quickly schedule conversations with sales advisors. This in-office role emphasizes organization, responsiveness, and accurate CRM work.

Paid training and full-time in Dallas, TX with benefits and a team-focused environment. Bilingual English/Spanish is preferred but not required, and reliability is highly valued.