Inbound Insurance Pro — Remote, Growth & Rewards

MCI Careers; North Carolina; Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Casual Dress Code

Job summary

MCI Careers in North Carolina seeks a dedicated customer service representative to join their fast-growing team. You will handle customer interactions to resolve issues and sell new products, ensuring satisfaction and a best-in-class experience.

The ideal candidate has excellent communication skills and is motivated to succeed in a dynamic, engaging environment. MCI offers competitive compensation, a comprehensive benefits package, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Handle inbound and outbound contacts in a courteous manner.
• Accurately document and process customer orders.
• Attend meetings and training to stay up to date.

Skills

Excellent organizational skills

Written and oral communication skills

Customer service orientation

Conflict resolution abilities

Team orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers in North Carolina seeks a dedicated customer service representative to join their fast-growing team. You will handle customer interactions to resolve issues and sell new products, ensuring satisfaction and a best-in-class experience.

The ideal candidate has excellent communication skills and is motivated to succeed in a dynamic, engaging environment. MCI offers competitive compensation, a comprehensive benefits package, and opportunities for career growth.