Inbound Call Center Rep: Paid Training & Growth

MCI Careers; Farmers Branch (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Career Growth

Job summary

MCI Careers is looking for Call Center Representatives to answer inbound calls and assist customers through the sales process. Join us and receive world-class training, competitive compensation, and a comprehensive benefits package.

Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. Full-time employees are eligible for health benefits and retirement savings programs.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills required.
• Must have the ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Resolve customer service calls using modern contact center technology.
• Manage accounts for recognized brands while educating customers and closing sales.
• Build and support existing client relationships as a brand ambassador.

Skills

Excellent communication skills

Problem solving

Conflict resolution

Reliability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is looking for Call Center Representatives to answer inbound calls and assist customers through the sales process. Join us and receive world-class training, competitive compensation, and a comprehensive benefits package.

Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. Full-time employees are eligible for health benefits and retirement savings programs.