Inbound Call Center Associate — Full-Time, Weekly Pay, Growth

Express Employment Professionals - Cincinnati East; Center City (MN); On-site; USD 1,183,000 - 1,538,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-Term Disability

Term Life

Sick and Safe Time

Referral Program

Employee Assistance Program

Holiday Pay

Job summary

Express Employment Professionals Forest Lake is partnering with a Center City, MN employer to hire a Call Center Representative I. The role focuses on answering inbound calls, handling inquiries, and delivering outstanding customer service.

This contract-to-hire position offers a structured schedule and growth potential. Competitive pay at $25/hour with weekly paychecks, and a benefits package beginning on day one.

Qualifications

• Call center experience required.
• Experience in customer service or sales is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Answer inbound calls and transfer to appropriate departments.
• Respond to customer requests and inquiries with a positive experience.
• Provide information about products, services, and programs via phone, email, and written correspondence.
• Maintain knowledge of company resources, products, and services to assist customers.
• Collaborate with internal teams to handle requests efficiently and accurately.
• Maintain professionalism and confidentiality with sensitive information.
• Complete daily administrative tasks and special projects.

Skills

Call Center

Strong communication

Customer service

Typing 30 wpm

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

Express Employment Professionals Forest Lake is partnering with a Center City, MN employer to hire a Call Center Representative I. The role focuses on answering inbound calls, handling inquiries, and delivering outstanding customer service.

This contract-to-hire position offers a structured schedule and growth potential. Competitive pay at $25/hour with weekly paychecks, and a benefits package beginning on day one.