Inbound Call Center Agent - Growth & Team Support

GSG Limited; Minneapolis (MN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off and benefits

Professional growth opportunities

Inclusive team environment

Job summary

A customer service provider in Minnesota is seeking Call Center Agents to join their inbound support team. The ideal candidate is a clear communicator who can multitask and maintain a friendly, positive attitude during calls. Responsibilities include answering inbound calls, resolving customer inquiries, and collaborating with internal teams. This position offers full-time and part-time roles in a supportive environment, along with competitive pay and benefits for eligible employees.

Qualifications

• A clear communicator and active listener.
• Friendly, patient, and customer-focused.
• Able to multitask and stay calm under pressure.

Responsibilities

• Answer inbound calls promptly and professionally.
• Help customers with questions, concerns, or service requests.
• Direct calls to the correct department or team member.
• Record call details and outcomes accurately.
• Collaborate with internal teams to ensure fast resolutions.

Skills

Communication

Multitasking

Customer focus

Problem solving

Tools

Microsoft Office

Call center software

Job description

A customer service provider in Minnesota is seeking Call Center Agents to join their inbound support team. The ideal candidate is a clear communicator who can multitask and maintain a friendly, positive attitude during calls. Responsibilities include answering inbound calls, resolving customer inquiries, and collaborating with internal teams. This position offers full-time and part-time roles in a supportive environment, along with competitive pay and benefits for eligible employees.