Auto Care Call Center Specialist - Great Benefits

Motor Works Auto; Waite Park (MN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

100% company-paid medical, dental, and vision insurance

401(k) with match

Paid vacation

Flexible work hours

Training and new equipment

No weekends

Job summary

An automotive service provider in Waite Park is looking for a full-time Call Center Representative. This role involves scheduling appointments, checking repair statuses, and providing exceptional customer support. The ideal candidate should have at least 2 years of customer service experience and excellent communication skills. The position offers a competitive wage of $18-20/hour along with comprehensive benefits including 100% company-paid medical coverage and a 401(k) plan. Join a supportive and enthusiastic team culture with opportunities for growth.

Qualifications

• 2 or more years of customer service experience.
• Call center or receptionist experience is a plus.
• Ability to type 40 words per minute.

Responsibilities

• Schedule appointments and check repair status.
• Answer inquiries about pricing and services.
• Transfer calls to sales advisors efficiently.
• Provide exceptional customer care.

Skills

Excellent communication

Customer service experience

Computer proficiency

Organizational skills

Empathy

Detail-oriented

Job description

An automotive service provider in Waite Park is looking for a full-time Call Center Representative. This role involves scheduling appointments, checking repair statuses, and providing exceptional customer support. The ideal candidate should have at least 2 years of customer service experience and excellent communication skills. The position offers a competitive wage of $18-20/hour along with comprehensive benefits including 100% company-paid medical coverage and a 401(k) plan. Join a supportive and enthusiastic team culture with opportunities for growth.