Inbound Customer Care Associate – Mon-Fri, Hybrid

Allianz Life; Minneapolis (MN); Hybrid; USD 43,000 - 47,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Tuition reimbursement

401(k) company match

Onsite health center

Fitness facility

Job summary

A leading insurance company in Minneapolis seeks a Customer Contact Center Rep Associate to provide prompt responses to customer inquiries. You will build relationships and utilize problem-solving skills to ensure clients feel supported. Candidates must have a High School Diploma or GED, excellent customer service skills, and proficiency in computers. The position ranges from $43,000 to $47,000 annually, with a requirement to work in the office 3 days a week for local employees.

Qualifications

• High School Diploma or GED required.
• Aim to exceed standard call center metrics while providing excellent customer service.
• Computer proficiency skills are necessary.

Responsibilities

• Answer incoming calls from Customers or Financial Professionals.
• Build relationships by listening and problem-solving.
• Provide clear information and manage a diverse clientele.

Skills

Customer service skills

Problem-solving

Computer proficiency

Communication skills

Education

High School Diploma or GED

Job description

A leading insurance company in Minneapolis seeks a Customer Contact Center Rep Associate to provide prompt responses to customer inquiries. You will build relationships and utilize problem-solving skills to ensure clients feel supported. Candidates must have a High School Diploma or GED, excellent customer service skills, and proficiency in computers. The position ranges from $43,000 to $47,000 annually, with a requirement to work in the office 3 days a week for local employees.