Inbound Auto Sales Specialist — CRM & Lead Nurture

Darcars; Tenafly (NJ); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

401k

Employee discounts

Community service initiatives

Internal career advancement

Job summary

DARCARS Automotive Group is hiring an Internet Representative in New Jersey to nurture inbound digital prospects and guide them through a simple needs analysis using the DARCARS Approach to Sales.

You will pull inquiries from CRM, respond via preferred channel, and coordinate with a live in-store sales manager to move prospects toward visits, test drives, and purchases. Experience with CRM and strong communication are essential.

Responsibilities

• Pull inquiries from CRM and respond via preferred channel (phone, text, chat, or email)
• Serve as first-level expert on products, services, and purchase process
• Convert inquiries to dealership visits and schedule test drives/purchases
• Record customer information in CRM in real time and maintain relationships with store personnel
• Meet or exceed individual performance objectives such as response time and conversions
• Comply with customer communication scripts and work a flexible schedule including weekends and holidays

Skills

CRM

Microsoft Office

Communication

Sales

Tools

CRM System

Job description

DARCARS Automotive Group is hiring an Internet Representative in New Jersey to nurture inbound digital prospects and guide them through a simple needs analysis using the DARCARS Approach to Sales.

You will pull inquiries from CRM, respond via preferred channel, and coordinate with a live in-store sales manager to move prospects toward visits, test drives, and purchases. Experience with CRM and strong communication are essential.