Automotive Internet Sales Specialist

DARCARS Automotive Group; Silver Spring (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discounts on vehicle Purch—Ch

Opportunities for community service

Internal career advancement

Job summary

DARCARS Automotive Group is seeking an Automotive Business Development Representative in Silver Spring to act as the digital bridge between the dealership and customers. You’ll nurture inbound prospects, guide them through needs analysis, provide product information, and connect them with an in-store sales manager for the path to purchase.

Ideal candidates excel in written and verbal communication, are CRM-savvy, and can multitask in a fast-paced environment while maintaining high energy and

Qualifications

• Excellent written and verbal communication skills.
• CRM experience or familiarity required or preferred.
• Able to manage multiple inquiries and leads efficiently.
• Customer-focused with a proactive attitude and team spirit.

Responsibilities

• Pull and manage leads through our CRM and respond promptly to inquiries via phone, text, chat, or email.
• Serve as a knowledgeable first contact on products, services, and the DARCARS brand.
• Follow scripts to maintain consistency and log all customer interactions in real-time.
• Build strong relationships with dealership personnel and meet performance metrics.

Skills

CRM familiarity

Customer service oriented

Strong communication

Multitasking

Team player

Tools

DriveCentric

VinSolutions

Elead

Job description

DARCARS Automotive Group is seeking an Automotive Business Development Representative in Silver Spring to act as the digital bridge between the dealership and customers. You’ll nurture inbound prospects, guide them through needs analysis, provide product information, and connect them with an in-store sales manager for the path to purchase.

Ideal candidates excel in written and verbal communication, are CRM-savvy, and can multitask in a fast-paced environment while maintaining high energy and