Automotive Internet Sales Specialist

Darcars; Baltimore (MD); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401k enrollment

Employee discounts on vehicle sales

Community service initiatives

Internal career advancement

Job summary

DARCARS of Baltimore is seeking an Automotive Business Development Representative (BDC) / Internet Sales to join our team on-site. You’ll be the digital bridge between the dealership and customers, guiding them through needs analysis and connecting them with an in-store sales manager.

Responsibilities include pulling and managing leads in our CRM, responding to inquiries by phone, text, chat or email, converting online interest into appointments, and meeting performance goals.

Qualifications

• Must have a valid driver's license.
• Excellent written and verbal communication skills.
• Must be computer savvy and comfortable with CRM systems.
• Strong attention to detail and organizational skills.
• High energy, positive attitude, and team-first mentality.
• Able to multi-task and manage leads efficiently.
• Willingness to learn and grow in a fast-paced environment.
• Availability to work evenings, weekends, and most holidays.

Responsibilities

• Pull and manage leads through our CRM.
• Respond promptly to inquiries via phone, text, chat, or email.
• Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand.
• Convert online interest into in-store appointments.
• Follow communication scripts to maintain consistency and quality.
• Log all customer interactions in real-time.
• Build strong working relationships with dealership personnel.
• Meet or exceed performance goals, including response time and conversion metrics.
• Learn and train with the manufacturer to become an expert.

Skills

Valid driver's license

Excellent written and verbal skills

Computer savvy

Attention to detail

High energy

Team-first mentality

Multi-tasking

Willingness to learn

Availability to work evenings weekends

Tools

DriveCentric

VinSolutions

Elead

Job description

DARCARS of Baltimore is seeking an Automotive Business Development Representative (BDC) / Internet Sales to join our team on-site. You’ll be the digital bridge between the dealership and customers, guiding them through needs analysis and connecting them with an in-store sales manager.

Responsibilities include pulling and managing leads in our CRM, responding to inquiries by phone, text, chat or email, converting online interest into appointments, and meeting performance goals.