Inbound Appointment Setter — Paid Training & Growth

West Shore Home; Mechanicsburg (Cumberland County); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, and Vision insurance

401(k) with company match

PTO and paid holidays

Employee discounts and referralprogram

Career growth opportunities

Job summary

West Shore Home in Mechanicsburg, PA is hiring an Inside Sales Representative to handle inbound calls, nurture interested customers, and schedule appointments for the In-Home Sales team. This full-time role is in-person at our Mechanicsburg call center, with daytime and evening shifts and paid training.

You'll work to meet daily and monthly goals, track interactions in Salesforce, and learn product offerings across bathrooms, windows, doors, and flooring.

Qualifications

• Excellent communication and customer engagement skills.
• Energetic, enthusiastic, and goal-oriented.
• Comfortable in a high-volume call-center environment.
• Ability to follow up with customers and manage multiple tasks.

Responsibilities

• Handle inbound and outbound customer calls
• Reconnect with customers who previously met with our sales team
• Schedule appointments for our In-Home Sales Representatives
• Educate customers on West Shore Home products and services
• Track customer interactions in Salesforce
• Work toward daily and monthly performance goals

Skills

Communication skills

Customer engagement

Energetic

Goal oriented

High-volume calls

Sales orientation

Teamwork

Tools

Salesforce

Job description

West Shore Home in Mechanicsburg, PA is hiring an Inside Sales Representative to handle inbound calls, nurture interested customers, and schedule appointments for the In-Home Sales team. This full-time role is in-person at our Mechanicsburg call center, with daytime and evening shifts and paid training.

You'll work to meet daily and monthly goals, track interactions in Salesforce, and learn product offerings across bathrooms, windows, doors, and flooring.