Inbound Appointment Setter — Inside Sales Pro

West Shore Home; Harrisburg (Dauphin County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, Vision insurance

401(k) with company match

PTO and paid holidays

Employee discounts

Career growth opportunities

Job summary

West Shore Home is seeking Inside Sales Representatives for their Mechanicsburg call center. This role offers full-time opportunities with multiple shifts and focuses on customer engagement, helping schedule appointments for the In-Home Sales team.

With a starting hourly rate of $18.75-$19.75 plus performance bonuses, candidates will benefit from paid training and comprehensive insurance options.

Qualifications

• Strong communication and customer engagement skills.
• Enthusiasm and high energy in a fast-paced environment.
• Positive, goal-oriented mindset with a focus on performance.

Responsibilities

• Handle inbound and outbound customer calls.
• Reconnect with customers who previously met with our sales team.
• Schedule appointments for In-Home Sales Representatives.
• Educate customers on West Shore Home products.
• Track customer interactions in Salesforce.
• Work toward daily and monthly performance goals.

Skills

Communication skills

Customer engagement

Enthusiasm

High energy

Goal-oriented mindset

High-volume call comfort

Tools

Salesforce

Job description

West Shore Home is seeking Inside Sales Representatives for their Mechanicsburg call center. This role offers full-time opportunities with multiple shifts and focuses on customer engagement, helping schedule appointments for the In-Home Sales team.

With a starting hourly rate of $18.75-$19.75 plus performance bonuses, candidates will benefit from paid training and comprehensive insurance options.