Onsite Revenue Scheduler

West Shore Home; Mechanicsburg (Cumberland County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Retirement plans with company match

HSA with company match

Paid holidays & PTO

Employee Referral Program

Employee Discount Program

Paid training & growth

Job summary

West Shore Home in Mechanicsburg, PA, is seeking a Revenue Efficiency Coordinator to schedule customers and optimize resources to meet revenue targets through high-volume calling and KPIs. You will fill calendar openings for pre-install, install and service appointments, handling inbound/outbound calls to keep a smooth schedule.

The role requires a high school diploma, 2 years of customer service, and proficiency in Microsoft Office; company benefits include health insurance, retirement plans,

Qualifications

• High school diploma or equivalent required.
• 2 years of customer service experience preferred.
• Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Health insurance options and retirement plans offered.
• Paid holidays and PTO; 401(k) and Roth IRA with company match; HSA with company match.
• Pre-employment background check and drug screen; EEO applies.

Responsibilities

• Schedule customers and optimize resources to meet revenue targets.
• Fill upcoming calendar openings by maximizing headcount and offering earlier appointment dates.
• Answer incoming calls and redirect customers as needed.
• Place outbound calls to schedule and reschedule pre-install, install, and install service appointments.

Skills

Customer service

MS Office

Communication

Phone etiquette

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

PowerPoint

Job description

West Shore Home in Mechanicsburg, PA, is seeking a Revenue Efficiency Coordinator to schedule customers and optimize resources to meet revenue targets through high-volume calling and KPIs. You will fill calendar openings for pre-install, install and service appointments, handling inbound/outbound calls to keep a smooth schedule.

The role requires a high school diploma, 2 years of customer service, and proficiency in Microsoft Office; company benefits include health insurance, retirement plans,