Inbound and Outbound Call Center Sales Representative

MCI Careers; Killeen (TX); On-site; USD 30,000 - 55,000; Full time

Job summary

MCI Careers is seeking Call Center Sales Representatives to join our dynamic Sales & Business Development team. You will engage customers through inbound and outbound calls, present solutions, and upsell products for global brands.

In a metrics-driven environment with quarterly targets, you will receive structured training and ongoing coaching to advance your career in customer experience and digital CX technologies.

Qualifications

• Experience in call center or sales environments preferred.
• Target-driven with ability to meet or exceed goals.
• Strong communication and closing skills.

Responsibilities

• Handle inbound and outbound calls with customers.
• Present solutions and product information clearly.
• Upsell products to maximize value.
• Work toward sales targets in a metrics-driven environment.

Skills

Inbound calls

Outbound calls

Upselling

Presentation skills

Job description

MCI Careers is hiring Call Center Sales Representatives to join our performance-driven Sales & Business Development team. In this fast-paced, customer-focused role, you’ll handle inbound and outbound calls, present solutions, and upsell products for leading global brands. You’ll work in a metrics-driven environment with clear sales targets, quality goals, and coaching support. MCI offers structured training, ongoing development, and advancement based on merit, giving you the opportunity to build your career in customer experience, sales, and digital CX technologies.