In-Suite Dining Shift Leader – 5-Star Service

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Shift Manager of In-Suite Dining to oversee daily operations and ensure guests receive consistent 5-Star service. You will lead the In-Suite Dining team, enforce standards, and collaborate with other hotel departments to maintain superior guest experiences.

Responsibilities include budgeting, staffing, scheduling, evaluating performance, and ensuring safety and attendance policies are followed, with focus on efficiency and high-quality service for

Responsibilities

• Analyzes daily reports including revenue, profit, labor and operating costs and act on areas of opportunity.
• Generates and maintains department budget, forecasting and various reports.
• Directs work assignments of team members and develop work schedules to ensure appropriate staffing levels.
• Manage staff and organize department functions in accordance with company guidelines.
• Delegate tasks and department assignments or projects, meeting deadlines related to those assignments.
• Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Ensures the department is run effectively and efficiently.
• Focus on achieving the goals or objectives of the department using available resources (staff and budgetary).
• Successfully manages a 5-Star and 5-Diamond In-Suite Dining Team.
• Monitors team performance in all phases of service and job functions; rectify deficiencies.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.
• Must be able to lift or carry 50 pounds, unassisted.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Must be able to address stressful situations with clients with dignity and the utmost tact and politeness.
• Must maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

Job description

The Venetian Resort Las Vegas is seeking a Shift Manager of In-Suite Dining to oversee daily operations and ensure guests receive consistent 5-Star service. You will lead the In-Suite Dining team, enforce standards, and collaborate with other hotel departments to maintain superior guest experiences.

Responsibilities include budgeting, staffing, scheduling, evaluating performance, and ensuring safety and attendance policies are followed, with focus on efficiency and high-quality service for